Frequently Asked Questions
Find quick answers regarding our vehicle reports, pricing plans, and services.
What is the difference between your pricing plans?
All our plans check 1 single vehicle, but they differ in depth, features, and delivery speed:
- Basic Plan (£34.99): Essential vehicle checks and standard delivery (2-3 hours).
- Pro Plan (£49.99): Comprehensive history including accidents, ownership timeline, and high-res PDF (Our Bestseller).
- Premium Plan (£79.99): Maximum features, high-res vehicle photos, recall info, and priority queue support (Within 1 hour).
How long does it take to receive the vehicle report?
Reports are delivered directly via email and available online. Depending on the plan you choose, delivery ranges from priority delivery within 1 hour (Premium) up to 2-3 hours for standard requests.
What details are included in the CARFAX report?
Our reports cover essential vehicle data including specifications, VIN & registration verification, mileage history, stolen and write-off record checks, finance checks, and detailed accident or damage histories depending on the selected plan.
What does the CARFAX money-back guarantee cover?
If you are not fully satisfied with your CARFAX report or experience any system issues, you have 30 days to request your money back. Please check our Terms and Conditions for complete information.
What payment methods do you accept?
You can securely checkout using Apple Pay, Google Pay, major Credit/Debit cards (Visa, Mastercard), or PayPal.